FAQ

Q: What is the delivery time? A: Delivery time depends on different items. If it is standard valve which we have stock, the delivery time will be 3 days. Most valve will take about 30-50 days to ship. If the goods are dispatched from German GEKO company, it will take 100 to 150 days depending on dif...

Q1: Do you have a brochure or photo of the valve？ A1: Yes, for small size sample can be offered upon request. The product catalogue can be found on this page and searched for and downloaded:             https://www.geko-union.com/catalog-download. Please contact u...

Q：If our customer will accept our offer, is it possible to send it directly to you with our own commission? A：Yes, the forms of cooperation are flexible and diverse, in accordance with the requirements of the clients. We can sell directly or authorize project agents to cooperate in the form of com...

Q1: Can you provide all the necessary technical documents and drawings for evaluation? A1: Yes, we can provide all relevant technical drawings, datasheets, and parameters requested to support your evaluation.   Q2: Can you provide a COO (Certificate of Origin) ? A2: Yes, we can provide the cert...

Q: Where is your factory located? Where do you ship the goods from?   A: GEKO is a German brand company. We have factories in China and Taiwan, and a company office and warehouse in Germany.We can ship goods from China, Germany, or Taiwan according to your request.